---
title: "Getting Started with the Aerial Community"
slug: "getting-started-with-the-aerial-community"
updated: 2024-04-23T13:19:53Z
published: 2024-04-23T13:19:53Z
canonical: "success.medecision.com/getting-started-with-the-aerial-community"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://success.medecision.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting Started with the Aerial Community

This guide explains how to sign up for and log in to the refreshed Aerial Community:

- If this is your first time using the refreshed Aerial Community, [sign up](/workspace-2/docs/getting-started-with-the-aerial-community#signing-up-for-the-aerial-community).
- If you already have an account on the refreshed Aerial Community, [log in](/workspace-2/docs/getting-started-with-the-aerial-community#logging-in-to-the-aerial-community).

NoteOnly Medecision customers and employees are permitted to access the Aerial Community.

## Signing Up for the Aerial Community

If this is your first time accessing the refreshed Aerial Community, you must sign up to access documentation, support, and release information.

After you sign up for the Aerial Community, you can also [subscribe to Aerial release communications](/workspace-2/docs/subscribing-to-release-updates).

To sign up for the Aerial Community, complete the following steps:

1. Go to the Aerial Community homepage at [success.medecision.com](https://success.medecision.com/), and then select **Login**.**![](https://cdn.us.document360.io/819595de-6a0b-4bdd-a6e2-87f79ad82751/Images/Documentation/Page_Home_Login(1).png?sv=2026-02-06&spr=https&st=2026-10-29T12%3A24%3A35Z&se=2026-10-29T13%3A24%3A35Z&sr=c&sp=r&sig=FiSozl9KMK4uYHVShtCrrRiFfXRxdkS796C8JxpyvrU%3D)**
2. On the Login page, select **Self Signup**.![](https://cdn.us.document360.io/819595de-6a0b-4bdd-a6e2-87f79ad82751/Images/Documentation/Page_Login-SignUpOnly.png?sv=2026-02-06&spr=https&st=2026-10-29T12%3A24%3A35Z&se=2026-10-29T13%3A24%3A35Z&sr=c&sp=r&sig=FiSozl9KMK4uYHVShtCrrRiFfXRxdkS796C8JxpyvrU%3D)
3. On the Create a New Account page, enter your **First name**, **Last name**, and work **Email** address.Personal and Third-Party Email Addresses Not AcceptedEnter your work email address when you set up your account. Third-party and personal email domains (such as gmail.com) are not accepted.![](https://cdn.us.document360.io/819595de-6a0b-4bdd-a6e2-87f79ad82751/Images/Documentation/Page_CreateAcct-Example.png?sv=2026-02-06&spr=https&st=2026-10-29T12%3A24%3A35Z&se=2026-10-29T13%3A24%3A35Z&sr=c&sp=r&sig=FiSozl9KMK4uYHVShtCrrRiFfXRxdkS796C8JxpyvrU%3D)
4. Select **Register**. The system displays a confirmation message and sends you an account activation email.![](https://cdn.us.document360.io/819595de-6a0b-4bdd-a6e2-87f79ad82751/Images/Documentation/Page_CreateAcct-Success.png?sv=2026-02-06&spr=https&st=2026-10-29T12%3A24%3A35Z&se=2026-10-29T13%3A24%3A35Z&sr=c&sp=r&sig=FiSozl9KMK4uYHVShtCrrRiFfXRxdkS796C8JxpyvrU%3D)NoteCheck your spam folder for the account activation email sent from noreply@medecision.com.  
If you do not see the email within 15 minutes, please check with your IT staff to ensure you can receive emails from noreply@medecision.com.
5. Open the email, and then select **Activate your account**. ![](https://cdn.us.document360.io/819595de-6a0b-4bdd-a6e2-87f79ad82751/Images/Documentation/Email_ActivateAcct.png?sv=2026-02-06&spr=https&st=2026-10-29T12%3A24%3A35Z&se=2026-10-29T13%3A24%3A35Z&sr=c&sp=r&sig=FiSozl9KMK4uYHVShtCrrRiFfXRxdkS796C8JxpyvrU%3D)The Set Up Your Password page displays in a new browser window.
6. On the Set Up Your Password page, enter your password in both fields.![](https://cdn.us.document360.io/819595de-6a0b-4bdd-a6e2-87f79ad82751/Images/Documentation/Email_ActivateAcct(1).png?sv=2026-02-06&spr=https&st=2026-10-29T12%3A24%3A35Z&se=2026-10-29T13%3A24%3A35Z&sr=c&sp=r&sig=FiSozl9KMK4uYHVShtCrrRiFfXRxdkS796C8JxpyvrU%3D)NoteYour password must meet all password requirements to continue. The system highlights each requirement that your password meets.![](https://cdn.us.document360.io/819595de-6a0b-4bdd-a6e2-87f79ad82751/Images/Documentation/Doc360PwdExample(1).gif?sv=2026-02-06&spr=https&st=2026-10-29T12%3A24%3A35Z&se=2026-10-29T13%3A24%3A35Z&sr=c&sp=r&sig=FiSozl9KMK4uYHVShtCrrRiFfXRxdkS796C8JxpyvrU%3D)
7. Select **Set password**. The Home page displays. Log in to begin using the Aerial Community.

## Logging In to the Aerial Community

If you have an account on the refreshed Aerial Community, log in to access documentation, support, and release information.

To log in to the Aerial Community, complete the following steps:

1. Go to the Aerial Community homepage at [success.medecision.com](https://success.medecision.com/), and then select **Login**.![Page_Home_Login(1)](https://cdn.us.document360.io/819595de-6a0b-4bdd-a6e2-87f79ad82751/Images/Documentation/Page_Home_Login(1).png?sv=2026-02-06&spr=https&st=2026-10-29T12%3A24%3A35Z&se=2026-10-29T13%3A24%3A35Z&sr=c&sp=r&sig=FiSozl9KMK4uYHVShtCrrRiFfXRxdkS796C8JxpyvrU%3D)
2. On the Login page, enter your email address and password.![](https://cdn.us.document360.io/819595de-6a0b-4bdd-a6e2-87f79ad82751/Images/Documentation/Page_Login-example.png?sv=2026-02-06&spr=https&st=2026-10-29T12%3A24%3A35Z&se=2026-10-29T13%3A24%3A35Z&sr=c&sp=r&sig=FiSozl9KMK4uYHVShtCrrRiFfXRxdkS796C8JxpyvrU%3D)
3. To avoid entering your credentials each time you access the Aerial Community, select **Remember me**.
4. Select **Login**. The system logs you in to the Aerial Community.